Privacy Policy – APE ELECTRICALS

Effective Date: 1st October,2025

At APE ELECTRICALS, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

  1. πŸ“‹ Information We Collect

    We may collect the following types of personal data: β€’ Contact details: Name, email address, phone number, shipping and billing address. β€’ Payment information: Credit/debit card details (processed securely via third-party payment gateways). β€’ Account data: Login credentials, purchase history, preferences. β€’ Technical data: IP address, browser type, device information, and cookies.
  2. πŸ› οΈ How We Use Your Information

    We use your data to: β€’ Process and fulfill orders. β€’ Communicate order updates and promotional offers. β€’ Improve website functionality and user experience. β€’ Comply with legal obligations and prevent fraud.
  3. πŸͺ Cookies & Tracking

    Our website uses cookies to: β€’ Remember your preferences. β€’ Analyze traffic and usage patterns. β€’ Deliver personalized content and ads. You can manage cookie settings through your browser at any time.
  4. 🀝 Sharing Your Data

    We do not sell your personal data. We may share it with: β€’ Trusted service providers (e.g., payment processors, shipping companies). β€’ Legal authorities when required by law. β€’ Analytics and marketing partners (with your consent).
  5. 🌍 International Transfers

    If we transfer your data outside West Africa{ECOWAS}, we ensure appropriate safeguards are in place to protect your privacy.
  6. πŸ” Data Security

    We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
  7. πŸ“… Data Retention

    We retain your data only as long as necessary for the purposes outlined above or as required by law.
  8. πŸ§‘β€βš–οΈ Your Rights

    Under GDPR, you have the right to: β€’ Access your personal data. β€’ Correct inaccuracies. β€’ Request deletion. β€’ Object to processing. β€’ Withdraw consent at any time. To exercise these rights, contact us at [privacy@yourelectricalstore.com].
  9. πŸ‘Ά Children’s Privacy

    Our services are not intended for children under 16. We do not knowingly collect data from minors.
  10. πŸ“ž Contact Us

    For questions or concerns, please contact us at: β€’ Email: info@apeelectricals.com β€’ Phone: [+233-598-022-249,+233-551-386-977] β€’ whatsApp: : [+233-598-022-249,+233-551-386-977,+233-593-959-515,+233-246-828-541]